BMW Motorcycles of Cambridge

Motorcycle Shop Details

BMW Motorcycles of Cambridge in Arlington, Massachusetts, presents a mixed bag of experiences for motorcycle enthusiasts, with some visitors praising the dealership’s extensive inventory and accommodating sales team while others have reported less pleasant interactions with staff. People who visit this motorcycle shop particularly highlight the exceptional service from specific team members like Brian and Bob, who go above and beyond to ensure customer satisfaction, including offering home delivery services in enclosed trailers. The dealership stands out for having hard-to-find models in stock, such as the BMW R9T, though recent visitor experiences suggest inconsistency in customer service quality, particularly at the parts counter.

Motorcycle Shop Reviews

Based on the provided reviews:
Visitors share varying experiences, with recent feedback ranging from dissatisfaction to high praise, particularly noting the sales team’s effort to accommodate customers. People who visit this motorcycle shop frequently mention specific staff members who provide exceptional service, especially for BMW motorcycle purchases and deliveries. The dealership receives recognition for its inventory availability and willingness to work with customers on pricing, though some visitors report challenges with staff interactions at the parts counter.