BMW Motorcycles of Indianapolis

Motorcycle Shop Details

BMW Motorcycles of Indianapolis, located in Indianapolis, Indiana, is the city’s exclusive BMW motorcycle dealership offering sales, service, and a wide selection of motorcycles. While people who visit this motorcycle shop have mixed experiences with customer service, some visitors praise the technical expertise and ability to accommodate emergency repairs, particularly noting the work of service manager Curt. Despite having a comprehensive showroom of BMW motorcycles and being the only authorized BMW dealer in the Indianapolis area, visitors mention that the dealership could benefit from more proactive customer engagement and consistent service standards.

Motorcycle Shop Reviews

Based on the provided reviews, there are varying experiences with this location, with some visitors praising the technical service capabilities while others express concerns about initial customer engagement in the showroom. The reviews suggest that while the dealership has expertise in BMW motorcycle maintenance and repairs, the customer service experience can be inconsistent. Recent feedback indicates that management has been responsive to customer concerns and works to address issues when brought to their attention.