Wrench Motorcycles

Motorcycle Shop Details

Wrench Motorcycles in Glendale, California has experienced significant changes in their service quality over the years, with earlier reviews showing strong positive experiences but more recent feedback indicating concerning issues with communication and project completion. People who visit this motorcycle shop have reported mixed experiences, with earlier visitors praising their fair pricing and quick turnaround times on services ranging from basic maintenance to more complex repairs. While historical reviews highlighted exceptional customer service and technical expertise, recent visitors have expressed serious concerns about extended wait times, lack of communication, and difficulties retrieving their property, suggesting a notable shift in business operations and reliability.

Motorcycle Shop Reviews

Based on the provided reviews, there’s a clear pattern showing a decline in service quality over time:

Early Period (2018-2020):
– Praised for competitive pricing and quick service
– Strong customer service and technical knowledge
– Proactive in addressing issues and making repairs right

Recent Period (2023-2025):
– Significant communication issues reported
– Extended delays in completing repairs
– Concerns about business practices and project management
– Multiple reports of difficulty retrieving parts and lack of updates